Lay Observers report their findings in a consistent format on a computer system which captures the grade for each of the eight major Expectations.  The grades are supported with text reported in a manner to allow trends and items for action to be readily displayed to Ministry official and other stakeholders on a regular basis.

Every month all reports are compiled to enable analysis of issues and trends over time. These consolidated reports provide a good overview across all regions so that local and national issues requiring action can be identified and addressed.